About Us:

Mission Statement

To provide customers all over the world with high quality products that ensure their safety and security and to do this while providing exceptional customer service!
 

Our Story

LockMasters USA, Inc began in 1993 by Tom and Pat Hails in Panama City, FL. They began by buying and rekeying padlocks to offer Keyed Alike padlocks to customers as this was hard to find at your local Hardware Store.

LockMasters USA, Inc. became a Master Lock Distributor in 1994.

In 1999, Heavy Construction Equipment Keys were added the product line as this was found to be in high demand from the current customers.

In addition to Master Lock, LockMasters USA, Inc became a distributor for multiple other security companies, including American Lock, Wilson Bohannon, CCL, ABUS, Equipment Lock Company, Cargo Protectors, Wesguard and Strattec.

In 2011, Tom Hails was ready for retirement, so he searched for a person to take over his company. Angie Wooley began working at LockMasters USA, Inc. as the Marketing Director and then was trained to run the company and was named President of the Company in 2012.

In Feb 2020, LockMasters USA, Inc. moved to their current location at 1232 Jenks Avenue, Panama City, FL where they are now able to serve walk-in customers.

In June 2020, Angie Wooley purchased the company from Tom Hails. LockMasters USA, Inc is now a Woman Owned and Operated business, and employees mostly family.

LockMasters USA, Inc. now offers over 170 different equipment keys, custom key rings and ignition switches. Over 400,000 pairs of keys are kept in stock for fast shipping.

LockMasters USA, Inc currently serves over 18,000 customers worldwide.

LockMasters USA, Inc. truly believes in Exceptional Customer service, that is why a live person answers the phone, processes your order and responds to all emails. This is important to us and is what our business is based on…Exceptional Customer Service! We believe in treating the customers as we would like to be treated when we are customers! It is our goal to build relationships with our customers so they keep coming back!

 
 
Thomas J Hails
Founder of LockMasters USA, Inc.